Over the past two years, the Possibility Lab has been working alongside a diverse group of policymakers and community organizations to integrate residents’ voices into policy design, implementation, and evaluation, using a process we call the Firsthand Framework for Policy Innovation. The Firsthand Framework’s methodology gathers rich, qualitative expertise from communities and uses it to generate quantitative indicators, which can then be used to identify, pilot, and evaluate reforms that authentically represent community perspectives and priorities.